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dialup services
Image Loading... A PPP connection gives your computer a direct link to the 'Net.
IDS supports connectivity for Macintosh, and all flavors of Windows from Windows 95 and up. We have several plans to choose from to accomodate all types of Internet users.
With IDS, you get more than just Internet connectivity. You get:
  • Support Services Monday through Friday 8am to 8pm, and Saturday 8am to 6pm, and online at help.ids.net.
  • Free Microsoft Internet Explorer
  • Local access from almost anywhere in the United States
  • Virtually unlimited E-mail
  • 10 Megabytes of space for your personal web page (not included with low-volume dialup accounts)
  • FTP, Newsgroups, and all other Internet forums
  • Web-based Email controls for email forwarding, "vacation" settings, and mailbox statistics
  • And more!
We think we have something really special here at IDS. As the world's first Internet provider, and as Rhode Island's largest, we are in a great position to help our family of customers with our experience. Whether you are an Internet novice or a seasoned "Net surfer," you'll find the IDS Internet access service to exceed all your expectations.

If you would like more general information, or if you have specific questions, please don't hesitate to e-mail info@ids.net for a prompt reply.

Billing Policy
Customers' billing dates coincide with the dates their accounts are established. Additional connect time accrued by your low volume account beyond the included amount of 20 hours will be billed separately (for the previous 30 days) on a calendar monthly basis at the current rate of $1/hr.

Purchase orders are invoiced on a recurring basis depending on account payment terms: monthly, quarterly, semi-annually or annually.

Cancellation Policy
Account cancellation becomes effective on the account anniversary date.
Refund/Credit Policy
In general, setup fees and payments received in advance are non-refundable. Exceptions may be made at IDS' discretion if there has been a technical inability on the part of IDS to provide adequate service to you.

Questions about billing can be sent to accounting@ids.net.